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07.11.2017

Anstellungsart

Teilzeit / 20 Std.

Art der Bewerbung

per Email

Form der Bewerbung

mit Anschreiben
mit Lebenslauf

Kontakt

360 Treasury Systems AG
Grüneburgweg 16-18
60322 Frankfurt am Main

Einsatzort:

Frankfurt (Main)

Bei Rückfragen

Viva Bredenbeck
0699002890

Link zur Homepage


Visits

2815

Working Student - Technical Client Services (m/f)

07.10.2017
360 Treasury Systems AG - Frankfurt (Main)
Wirtschaftsinformatik, Informatik, Betriebswirtschaft allgemein, Informationssysteme und Datenbanken

Aufgaben

-Be the first point of contact for clients with technical issues or generic questions of a technical nature
- Record client issues and log the details in a ticketing system
-Prioritize important issues and pass onto the relevant technical teams
-Offer clients a standard solution to entry-level technical issues where possible, or pass the case onto the relevant team to further investigate
-Share with senior members of the team any risks that you might observe such that the relevant individual or team can take over the issue
-Take phone calls and represent the TCAS team in a positive and professional manner
-Where any doubt or uncertainty exists, quickly escalate issues to senior team members

Qualifikation

-Good academic background, currently studying for at least a first degree
-Demonstrable interest in any financial markets is highly desirable
-Demonstrable interest in any IT discipline (although not essential, any IT skills would be highly desirable
-Analytical thinker with a creative approach to problem solving
-Comfortable speaking to different types of people, able to communicate clearly and make quick decisions
-Able to remain calm when under uncertain of what to do and know who to ask for assistance
-Work with integrity and be reliable
-Self-reliable and proactive
-Good team worker
-Good verbal and written language skills in both English and German (at least B2 or comparable)

Benefits

Weitere Angaben

Sprachkenntnisse: Englisch - Deutsch
Beginn:
Dauer:
Vergütung:
Anzahl der Plätze: 1

Angaben zum Unternehmen

Unternehmensbeschreibung
360 Treasury Systems AG (360T), based in Frankfurt/Germany, is one of the leading global providers of web-based trading technology for OTC financial instruments, particularly currency exchange, short term money market loan/deposits and interest rate derivatives. Based on its proprietary core technology, 360T’s trading platform is currently the largest independent multi-bank portal, offering a deep liquidity of more than 200 global market makers used by over 1500+ client organizations worldwide. The company offers also a professional white label trading technology for electronic trading services to a closed group of users on a proprietary branded platform.
360T has globally a strong market position with subsidiaries in New York, Singapore, Dubai and Mumbai and presences in 75 countries worldwide.

Unternehmensgröße
101-250 Mitarbeiter

Branchen
Sonstige Softwareentwicklung, Erbringung von anderen wirtschaftlichen Dienstleistungen, Entwicklung und Programmierung von Internetpräsentationen, Erbringung von Beratungsleistungen auf dem Gebiet der Informationstechnologie, Sonstige mit Finanzdienstleistungen verbundene Tätigkeiten

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